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Central Voucher Redemption Server for Container Deposit Systems

A centralized backend for managing and redeeming vouchers from Reverse Vending Machines (RVMs) from multiple vendors

Full control

over the vouchers redeemed

Eliminating fraud

and revenue loss

Cross-redemption

across stores, chains, and hubs

Central Voucher Redemption Server

A central backend for managing and redeeming vouchers from Reverse Vending Machines (RVMs) of multiple suppliers

A Central Voucher Redemption Server gives container deposit system operators and retailers full control over how, where, and when vouchers are redeemed. Every voucher is validated in real time, ensuring it can be used only once and exactly as intended.

Retailers’ Point of Sale (POS) systems connect directly to the Central Redemption Server to verify each voucher’s validity before redemption. This real-time connection guarantees that the voucher exists, has not already been used, and carries the correct official value.

With built-in fraud protection and continuous validation, the system prevents fake, copied, or altered vouchers while enabling seamless redemption across stores, retail chains, and public locations.

Key benefits

With detailed data on when and where vouchers are redeemed, operators and retailers gain valuable insights, such as the time between voucher issuance and redemption. This helps to optimise operations and improve the consumer experience.

A Single Source of Truth

The Central Voucher Redemption Server serves as the single source of truth for all vouchers in the container deposit system. All POS systems and connected partners rely on it to determine:

· Whether a voucher exists

· Whether it is valid

· Whether it has already been redeemed

· Where and for what value it can be redeemed

Each voucher follows a secure lifecycle: Created → Locked → Redeemed. This ensures vouchers cannot be reused, duplicated, or misused.

Eliminating Fraud and Revenue Loss

Without a central redemption system, voucher handling is exposed to serious risks:

· Double redemption

· Value manipulation

· Home-printed or copied vouchers

Printed voucher amounts cannot be reliably trusted on their own. A unified central server eliminates these risks by validating every voucher in real time and always returning the official value to the POS system.

Enabling Cross-Redemption

The Central Voucher Redemption Server makes secure cross-redemption possible across:

· Individual stores

· Retail chains

· Public hubs

Because it is fully RVM-agnostic, the system works with machines from multiple vendors. This removes dependence on any single RVM supplier and helps prevent costly vendor lock-in.

Learn about the first country to deploy a Central Redemption Server nationwide.

“When it came to the digitalization and connectivity of all the RVMs, as well as system and data handling, Sensoneo was with us from day one. Today, we are marking another milestone, as Sensoneo has also helped us launch our own redemption server.”

Alexander Galea, Chief Executive Officer at BCRS Malta Ltd.

The decision to deploy the central redemption server was driven primarily by our commitment to continuously strengthen the reliability, transparency, and scalability of Malta’s beverage container refund program. We are very pleased to have partnered with Sensoneo on this project. The collaboration has been very positive, and we are grateful for the expertise and support Sensoneo brought throughout the development and deployment phases.

Rachel Micallef, Head of DRS & Business Systems at BCRS Malta Ltd.

Schedule a call to learn more about our Central Voucher Redemption Server

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Container Deposit IT System by
support schemes and circular economy in 9 countries worldwide, with our software daily impacting the lives of more than 105 million people. Billions of returned PET bottles and aluminum cans actively contribute to cleaner rivers, forests, and nature.

Sensoneo is a global provider of innovative technology solutions that support the digital transformation of waste management to achieve efficiency, transparency, and sustainability and facilitate the transition to the circular economy. With a team of more than 150 professionals and an active presence across Europe, the United States, the MENA region, and South -East Asia, Sensoneo supports waste professionals, Bottle Bill & container deposit program operators, and Producer Responsibility Organisations in managing waste more efficiently.

Over the years, Sensoneo has been expanding and perfecting its portfolio, which now ranges from waste monitoring and logistics optimization to end-to-end take-back systems, IT solutions for Producer Responsibility Organizations, and comprehensive IT systems running nationwide Container Deposit Programs. Sensoneo has successfully implemented and operated IT systems for Bottle Bills in nine countries, achieving recycling performance exceeding 90%. Sensoneo’s deployment of smart sensors contributes to the largest smart waste installation worldwide, encompassing an impressive 11,100 sensors in Madrid.

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