Central Voucher Redemption Server for Container Deposit Systems
A centralized backend for managing and redeeming vouchers from Reverse Vending Machines (RVMs) from multiple vendors
Full control
over the vouchers redeemed
Eliminating fraud
and revenue loss
Cross-redemption
across stores, chains, and hubs
Central Voucher Redemption Server
A central backend for managing and redeeming vouchers from Reverse Vending Machines (RVMs) of multiple suppliers
A Central Voucher Redemption Server gives container deposit system operators and retailers full control over how, where, and when vouchers are redeemed. Every voucher is validated in real time, ensuring it can be used only once and exactly as intended.
Retailers’ Point of Sale (POS) systems connect directly to the Central Redemption Server to verify each voucher’s validity before redemption. This real-time connection guarantees that the voucher exists, has not already been used, and carries the correct official value.
With built-in fraud protection and continuous validation, the system prevents fake, copied, or altered vouchers while enabling seamless redemption across stores, retail chains, and public locations.
Key benefits
With detailed data on when and where vouchers are redeemed, operators and retailers gain valuable insights, such as the time between voucher issuance and redemption. This helps to optimise operations and improve the consumer experience.
A Single Source of Truth
The Central Voucher Redemption Server serves as the single source of truth for all vouchers in the container deposit system. All POS systems and connected partners rely on it to determine:
· Whether a voucher exists
· Whether it is valid
· Whether it has already been redeemed
· Where and for what value it can be redeemed
Each voucher follows a secure lifecycle: Created → Locked → Redeemed. This ensures vouchers cannot be reused, duplicated, or misused.
Eliminating Fraud and Revenue Loss
Without a central redemption system, voucher handling is exposed to serious risks:
· Double redemption
· Value manipulation
· Home-printed or copied vouchers
Printed voucher amounts cannot be reliably trusted on their own. A unified central server eliminates these risks by validating every voucher in real time and always returning the official value to the POS system.
Enabling Cross-Redemption
The Central Voucher Redemption Server makes secure cross-redemption possible across:
· Individual stores
· Retail chains
· Public hubs
Because it is fully RVM-agnostic, the system works with machines from multiple vendors. This removes dependence on any single RVM supplier and helps prevent costly vendor lock-in.
Learn about the first country to deploy a Central Redemption Server nationwide.
“When it came to the digitalization and connectivity of all the RVMs, as well as system and data handling, Sensoneo was with us from day one. Today, we are marking another milestone, as Sensoneo has also helped us launch our own redemption server.”
Alexander Galea, Chief Executive Officer at BCRS Malta Ltd.
“The decision to deploy the central redemption server was driven primarily by our commitment to continuously strengthen the reliability, transparency, and scalability of Malta’s beverage container refund program. We are very pleased to have partnered with Sensoneo on this project. The collaboration has been very positive, and we are grateful for the expertise and support Sensoneo brought throughout the development and deployment phases.”
Rachel Micallef, Head of DRS & Business Systems at BCRS Malta Ltd.
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